ADP and Workscape
Well, it was just a matter of time before ADP scooped up another leading HR service delivery solution. The announcement of the ADP acquisition of Workscape says, “the acquisition will significantly expand ADP’s presence within the benefits marketplace for large, complex organizations.”
Workscape serves a broad client base, including a number of Fortune 250 companies (and quite a few Findley Davies clients), and provides solutions to more than 3.5 million users with services deployed in over 180 countries, 48 currencies and 70 languages. Clearly, this acquisition will significantly expand ADP’s presence within the benefits marketplace for large, complex organizations in the short term. The key to this news will be how well ADP actually integrates Workscape’s services into their solution mix over the long term. Time will tell…
If history repeats itself give ADP 18 months to destroy the Customer service like they have done to Employease, the company I founded.ADP is and always be a payroll company at heart and they do not get the differences in service and expertise required in ben admin..